FAQs

Answers to your Questions

What is the shipping method?

I use USPS for all orders. and upon completion, you should recieve and email with your tracking number. If you need me to manually resend it, please feel free to EMAIL  ME. . Please understand that most items are couture pieces and they are made and shipped in 3-5 business days.

International Shipping?

Yes ! I would love to send your order !

I split the shipping fee with you 50\50 but never more than $20.00. I’m sorry that i haven’t yet found a better solution. i intend to implement a better shipping deal a.s.a.p.

For example, if  your order costs a USPS shipping fee of $35 to mail to  the UK-I’d charge you  $17.50 and refund the balance of  $2.50 to your card. 

How Long will my order take to be arrive?

It depends where you’re from.

Most orders are made and in the mail within 3-5 BUSINESS DAYS . Please understand that most items are made to order.  During times of high order volume,  it may take a little longer. As a small business owner, returning customers are  vital to my success , and i promise to work diligently to get your order to you in a  timely manner.  However, if you need your item IMMEDIATELY,  please select the “express shipping option”.  For all other inquiries, I respond almost immediately so please do not hesitate to send an email if you have a concern.

Is Nemesis a Secure and Trusted Website?

Yes.  I am protected by an SSL certificate to protect your personal data. I promise not to spam you or send unnecessary emails.

Do I accept returns ?

No. I have a firm EXCHANGE ONLY POLICY because of the time spent on creating the  item . I AM NOT A RETAIL/RESALE BUSINESS- i am an independent contractor. Time=Money , however,  my business depends on happy customers, so i will go to pretty much any length to make things right . Please reach out to me via EMAIL.

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